Dear Tom Smith,

On May 14th, I had a Trane XL19i air conditioner installed at my home.  The individuals that did the work were Jason and his partner, I apologize that I forgot his partners name.

I am writing to inform you that these two gentlemen did your company proud by their work performance, their willingness to answer questions raised by myself and their overall professionalism.  I would be pleased to recommend your company to anyone based on the performance of these two men.  I’m pleased with the care they took with my property, and the way they cleaned up after the job.

Thank you again for an excellent job, and a great product.

Sincerely,
Hugh M.
Fort Lauderdale, Fl.

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